The art of listening is a crucial skill set, so listen up Afro Knowledge seekers.
"Most ... struggle to come up with the right things to say in crucial moments. These moments are the perfect time to exercise one of sales’ most valuable tricks: silence.
So why does silence work in negotiations? Being silent in a negotiation creates social awkwardness for the other person, resulting in the urge for them to continue talking. In those moments, the other party will slip up and give away their negotiation high ground to their unstructured thoughts.
nine out of ten times, keeping your mouth shut at the right moment will work better than anything “clever” you could ever say. " | TechCrunchAfrocatioN, Knowledge is Key
